Terms & Conditions

Welcome to Arraish.com, your premier destination for exquisite blue pottery ceramics. These Terms and Conditions govern your access to and use of our website and associated services. By utilizing Arraish.com, you agree to adhere to the most recent terms outlined herein. We reserve the right to update or modify these Terms and Conditions at any time, and it is your responsibility to stay informed of any changes.

WEBSITE TERMS

Eligibility

To use the Arraish.com website, you must:

  1. Be at least 18 years of age.
  2. Have the legal capacity to make payments.
  3. Agree to these Terms and Conditions.
  4. Use the website for personal, non-commercial purposes.

We reserve the right to decline orders that we suspect are intended for commercial use or violate these terms.

Registration

You have the option to browse our website as a guest or create a personal account for a more streamlined checkout experience. By registering an account with Arraish.com, you agree to the following responsibilities:

  • Accurate Information: Provide truthful, up-to-date, and complete personal and payment information during the registration process.
  • Account Security: Protect your account credentials diligently and inform us immediately if you become aware of any unauthorized access or suspicious activities.
  • Liability: Arraish.com is not responsible for any losses or damages resulting from your negligence in safeguarding your account information.

Ensuring the security of your account is paramount. Please take all necessary precautions to maintain the confidentiality of your login details.

Payments

Arraish.com accepts the following payment methods:

  • Bank Account Transfer (available at checkout)
  • Cash on Delivery (available only for small orders)

Payments are processed upon order placement. Orders may be declined if payments are not successfully authorized.

Prices

  • Prices are displayed in PKR (Pakistani Rupee).
  • Additional shipping or handling fees may apply and will be disclosed at checkout. (for international orders)
  • If paid in a foreign currency, the exchange rate set by your card issuer applies.

Shipping and Delivery

  • Arraish.com offers delivery services all over Pakistan.
  • Delivery times may vary depending on your location and product availability.
  • The risk of loss transfers to the buyer upon successful delivery.

For more details, please refer to our Shipping Policy.

Returns and Refunds

For information regarding returns and refunds, please refer to our Refund and Exchange Policy.

In summary:

  1. Returns and exchanges are accepted for unused, undamaged items in original packaging within the stated time frame.
  2. Refunds are processed via the original payment method.

Damaged or Incorrect Products

If you receive an incorrect or damaged product:

  • Contact us immediately at arraish01@gmail.com or via WhatsApp at +92 321 557 5727.
  • Provide photos of the damaged or incorrect item for assessment.
  • Replacement items will be prioritized for delivery.

Copyrights and Intellectual Property

All content on this website, including but not limited to images, text, designs, and logos, is the intellectual property of Arraish.com.

  • Unauthorized reproduction, modification, or distribution of website content is prohibited.
  • All rights are reserved under copyright laws.

Governing Law

These Terms and Conditions are governed by and construed by the laws of Pakistan. Any disputes arising from the use of Arraish.com shall be resolved in Pakistan courts.

Disclaimer

  • Arraish.com disclaims any liability for special, incidental, or consequential damages, including loss of property or personal injury, arising from the use of our products.
  • The maximum liability is limited to the purchase price of the product.
  • We make every effort to ensure product descriptions and prices are accurate but cannot guarantee error-free listings.

Changes to the Terms

Arraish.com reserves the right to modify these Terms and Conditions without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Frequently Asked Questions

What Should I Do If I Receive an Incorrect Product?

If you receive the wrong item, please reach out to us immediately through email or WhatsApp. Our team will promptly arrange for the correct product to be delivered to you as a priority, ensuring your satisfaction.

What If My Item Is Damaged During Delivery?

In the unfortunate event that your item arrives damaged, please consult our Refund and Exchange Policy for detailed instructions on how to proceed with replacements or refunds. We're committed to ensuring you receive your orders in perfect condition.

What Payment Methods Do You Accept?

We accept a variety of payment methods, including bank transfers and cash on delivery (where available). All transactions are secured to ensure your financial information is protected.

Do You Offer International Shipping?

Yes, we ship our exquisite blue pottery products worldwide. International orders are packaged with the highest standards to ensure safe delivery. Shipping charges and delivery times may vary based on your location.

How Do I Care for My Blue Pottery?

To maintain the beauty and longevity of your blue pottery, we recommend:

  • Hand washing with mild detergent.
  • Avoid abrasive cleaners that can scratch the surface.
  • Storing in a safe place to prevent accidental damage.

Contact Us

For questions or concerns, please reach out to us via:

Owned and operated by Arraish.com

(NTN Number: 4274849-6)

Thank you for choosing Arraish.com for your premium blue pottery ceramics. We look forward to serving you!